30 Years of
EXPERIENCE IN THE HOSPITALITY INDUSTRY
We have the know
Invest time in your customers and they will in-return invest in you and your business.
Customer loyalty and retention should be 100% top of your priority list, especially in today's climate. We can help achieve this by giving you and your staff the skills they need to show off the professionalism, friendliness and expertise that will make your venue stand out from the competition.
A huge part of customer retention is giving your staff the power to enhance your customers experience. Wow'ing them with knowledge on local ingredients or wines from your area. Maybe you have an extensive Gin range at your venue and a customers ask's which you would recommmend and why. All this knowledge takes time to master, but we can help in guiding you on the right path.
Upselling & Sales
Getting to know your customers will help you and your team 'personalise' their experience at your venue. Engagement with consumers gives you greater opportunity in showing what your business can offer. It can be a simple introduction to a premium product or taking the time to show your customer around the venue, promoting what else your business has to offer.
And remember the biggest upsell of them all is a smile!
Our friends at 'Rock Recruitment' are a boutique Hospitality Recruitment agency based on the South Coast in Brighton, focusing on both Temporary and Permanent positions.
With a vast amount of knowledge and expertise within the sector, and over 34 years experience in the industry, we know how to rock at Hospitality.
'We love food, we love people, we love recruitment.'
‘Purplebox Social Media', is predominantly a Digital Marketing driver for the Hospitality Industry. Based in Seaford, East Sussex, I have worked in the industry for 30years and since lock-down I have been working on how I can give back to the industry that I love & still madly passionate about.
Small independent bars, restaurants, hotels, cafe’s, B’ n B’ s, don’t have the same support network as the big chains do and they do everything themselves, often reinventing the wheel so with all my experience I thought I could help.
Message me today, check out our Social's & get in touch.